Sony thinks an “unauthorized person” now has access to all PlayStation Network account information and passwords, and may have obtained users’ credit card numbers.
The PlayStation maker said it believes hackers now have access to customers’ names, addresses, passwords and any other profile data that was stored on the PlayStation Network servers, the company said in a blog post Tuesday afternoon.
Credit card information may also be at risk, Sony cautioned.
“While there is no evidence at this time that credit card data was taken, we cannot rule out the possibility,” reads the post, which Sony says it will e-mail to all PlayStation Network account holders, as well as users of its Qriocity streaming-media service. “If you have provided your credit card data through PlayStation Network or Qriocity, out of an abundance of caution we are advising you that your credit card number (excluding security code) and expiration date may have been obtained.”
The PlayStation Network has been down since Wednesday, following an “illegal intrusion” on its servers. Sony says it expects to restore “some services” within a week’s time.
There is currently no way a user can find out what password he or she was using for PlayStation Network if it’s been forgotten, Sony told the website Giant Bomb.
