Troubleshooting

I cannot connect

1. Right-click Status → Getting Started....
2. Check whether the status says Setup needed.
3. Open Set Up Connection... and reselect the correct network preset.
4. For account mode, re-enter your email and password. For guest mode, verify the guest nickname.
5. If you use a custom network, verify the Connect Address, Port, SSL/TLS and Web Domain under Advanced Connection Settings.

If the connection still fails, open Advanced → System Information... and keep the relevant error text from Status when asking for support.

I connected but I am not in a room

Connection and room membership are separate. Choose Status → Rooms → Browse Rooms... or Join a Room.... If you expect rooms to open automatically, check both the saved Auto Join list and the Automatically join these rooms after connecting option.

A room name will not join

Try the friendly Join Room dialog first. Do not manually type IRCWX prefixes unless you need to. For commands, these forms are supported:

/j My Room
/join %#My\bRoom

If the server responds with Invite Only, Room Full or Key Needed, the problem is the room's access/modes rather than the spelling alone.

I was disconnected after pasting many lines

Open Tools → Queue / Pacing Manager... and choose Proven Defaults. The recommended text profile is 4 lines per chunk, 1800 ms recovery, rapid threshold 8, 999 ms settle delay and a 400-line safety ceiling.

Whispers are not working

• Start the whisper from the room's people list rather than using normal /msg.
• Check Settings → Options → Block Whispers.
• Remember that room mode +w can turn room whispers off, and +W can block guest whispers.
• A self-target whisper is intentionally rejected.

Webchat looks wrong or is empty

• Make sure you are actually joined to the room whose Webchat window you opened.
• Close and reopen the Webchat window from the room menu.
• For hard-to-read colors, open Appearance → Colors and enable the Webchat readability adjustment or return to following the channel background.
• Use Webchat Options → Reset Webchat Options for transcript-specific preferences.

An add-on does not appear or load

• Put manager-visible add-ons under the addons\ folder.
• Choose Refresh in Add-on Manager.
• Check the Status and API requirement shown in the details pane.
• If it is an ordinary script outside addons\, use normal mIRC Alt+R or /load -rs instead.
• Do not edit updater-owned aliases.ini to install permanent custom aliases.

An update says restart is required

Use the built-in Restart Now option and let ircWx-Conn finish the maintenance cycle. After restart, the Updates window should identify the installed/current build and stop showing a pending restart.

Do not run Factory Reset while an update or previous-build restore is pending.

I changed colors and now something is unreadable

Go back to the specific appearance dialog and use its defaults/reset controls. For menu problems, use Menu Theme's global/default behavior. For Webchat, re-enable auto-adjusted user colors. Factory Reset is the last resort, not the first.

When to use Factory Reset

Use Factory Reset only when ircWx-Conn-owned settings/runtime data are badly confused and targeted fixes did not help. Read what Factory Reset erases and preserves before continuing.